Social Media

Six and a half years of graphic design for City Beauty's digital channels — and for the past three months, full creative control over organic content on Instagram and Facebook. Building a social world that reflects the aspirational life of City Beauty's customer: confident, polished, and intentional.

Creative Direction

Content Design

Campaign Content

Organic Social

Social media at City Beauty isn't a secondary channel — it's a credibility layer. As the brand expands into Macy's and Walgreens, a first-time customer encountering City Beauty in a retail environment will go straight to Instagram to validate the brand before they buy. The social presence needs to hold up to that scrutiny. My backgrounds in creative direction, graphic design, and brand management converge here: campaign-centric content that matches our email and site-wide promotions, built to reflect the world our target customer aspires to inhabit.

5M

Views in 3 Months

1,000+

New Followers Gained

30+

Posts Created

$6k

Net Revenue Attributed

Tracking Revenue

How We Measure It

Revenue attribution is tracked via UTMs and campaign links — separating organic social revenue from paid media buying efforts. This gives a clean picture of what the content itself is generating, independent of ad spend. The $6K net figure represents revenue directly traceable to organic posts over a three-month window, in a channel that previously had no formal measurement system in place.


CONTENT STRATEGY

Campaign-centric content, built to match the full brand ecosystem

Every post is developed in the context of the broader marketing calendar — aligned with email campaigns, site-wide promotions, and seasonal moments. Social isn't treated as a separate creative track; it's an extension of the same visual system running across packaging, retail, and web. That cohesion is what makes the feed feel intentional rather than reactive.


BRAND WORLD

Aspirational, not generic — a social presence built for a specific customer

City Beauty's target customer is a confident, busy, middle-aged woman who uses multi-tasking cosmetic and skincare products as part of a full life — not just a beauty routine. The social world we've built mirrors the life she aspires to: beautiful, polished, and effortless. As City Beauty enters new retail environments, that social presence serves as the brand's first impression for customers who discover it in-store and reach for their phone to learn more.

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Case Study: Packaging Redesign